AustraliaConfidential Australian Property Developer
Qualify property enquiries automatically before they reach the sales team.
Created an AI voicebot that handles property enquiries, captures buyer requirements, qualifies prospects and routes suitable leads to sales consultants.
Project snapshot
The engagement at a glance
- Client
- Australian Property Developer
- Industry
- Real Estate
- Country
- Australia
- Service
- Voice Bot Solutions
- Platform
- Inbound & outbound voice
- Duration
- 3 Months
- Profile
- An Australian property developer receiving high volumes of enquiries about new residential developments.
- Team
- AI Solution Architect, UI/UX Designer, Frontend Developer, AI/ML Engineer, Backend Developer, QA Engineer
The challenge
What was the client's problem?
Sales consultants received enquiries with little information about budget, property preference or buying timeline.
- 01
Unqualified calls
- 02
Repetitive questions
- 03
Manual lead qualification
- 04
Missed calls
- 05
Slow sales follow-up
Objectives we agreed on
- Qualify incoming calls
- Improve sales productivity
- Capture missed opportunities
- Automate lead creation
- Improve response speed
Our approach
How did we approach it?
We moved qualification to the first conversation.
- 1
Defined buyer qualification criteria
- 2
Created conversational call flows
- 3
Captured budget and property requirements
- 4
Connected property information
- 5
Scored leads
- 6
Synced qualified leads to CRM
- 7
Triggered sales follow-ups
The solution
What did we build?
What it includes
- Property enquiry handling
- Buyer qualification
- Budget capture
- Property preference capture
- Buying timeline
- Lead scoring
- CRM synchronisation
- Appointment booking
- Sales-team transfer
- Call summaries
Technology & tools
Only the platforms actually used in this engagement.
- Python,
- Node.js,
- PostgreSQL,
- WebSockets,
- Speech APIs,
- LLM APIs
Before vs after
What changed for the business?
Sales consultants received more context before speaking with prospects, allowing them to focus their time on higher-intent property conversations.
Before
- Unstructured Property Calls
After
- AI-Qualified Property Leads
Structured property leads
Faster sales response
Automated qualification
Better information for sales consultants
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Global reach
Our Presence
Serving clients across 12 countries comparable projects delivered for clients in multiple markets.
India- USA
- Australia
UAE
Canada- UK
Germany
France
Netherlands
Sweden
Singapore
Nigeria
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How it starts
- 1Share the challengeOne short form or a 30-minute call.
- 2Get a clear planScope, stack and timeline, with no jargon.
- 3Build and measureShip in sprints, track real outcomes.